Privacy Policy

Welcome to Repair Service Surat. We respect the privacy of our website visitors and customers. This Privacy Policy explains how information may be collected, used and protected when you visit our website or contact us for repair enquiries.

1. About Our Business

Repair Service Surat provides independent home appliance repair enquiry and assistance services in Surat, Gujarat. Our services include air conditioner, refrigerator, washing machine and microwave oven repairs.

We operate as an independent repair service provider. We are not claiming to be an official or authorised service centre of any appliance manufacturer.

2. Information We Collect

When you contact us through phone or other communication channels, you may voluntarily provide information such as:

• Your name.
• Your mobile or contact number.
• Your service address or location.
• Appliance type and repair problem.
• Other information related to your enquiry.

Basic technical information such as browser type, device details and website usage information may also be collected through standard website technologies.

3. How We Use Your Information

Your information may be used for the following purposes:

• To respond to your repair enquiries.
• To contact you regarding your service request.
• To understand your appliance repair requirements.
• To coordinate service-related communication.
• To improve our website and customer experience.
• To maintain necessary business records.

4. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website performance and understand visitor activity. You can manage or disable cookies through your browser settings. Disabling cookies may affect some website features.

5. Sharing of Information

We do not sell or rent your personal information. Your information may be shared with a technician or service partner when necessary to respond to your enquiry or coordinate a requested repair service.

Information may also be disclosed if required by applicable law or a lawful request from an appropriate authority.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, security or privacy practices of those websites. Please review their privacy policies before sharing personal information with them.

7. Data Security

We take reasonable steps to protect the information shared with us against unauthorised access, misuse or disclosure. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain enquiry information only for as long as reasonably necessary for communication, service coordination, business records or legal requirements.

9. Children's Privacy

Our website is not specifically intended for children. We do not knowingly request personal information from children through our website.

10. Your Privacy Choices

You may contact us to ask about the personal information you have shared, request correction of inaccurate details or ask us to stop further enquiry-related communication, subject to applicable legal requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date. We encourage visitors to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or the information you have shared with us, please contact us.